Exciting Career Opportunities at AI Airport Services Limited: Apply Now for Senior Customer Service Executive and Customer Service Executive Positions in Mumbai

Employer: AI Airport Services Limited

(formerly known as Air India Air Transport Services Limited)

Job Titles and Vacancies

Employer Overview

AI Airport Services Limited is a leading provider of ground handling services at airports. The company is dedicated to enhancing passenger experience and ensuring operational efficiency at airports, maintaining high standards of service quality.

Job Descriptions

Senior Customer Service Executive

• Location: Mumbai International Airport
• Nature of Job:
  • Overseeing customer service operations.
  • Ensuring smooth passenger check-in, airline ticket reservations, boarding procedures, and overall terminal functions.
  • Ensuring passenger and airline satisfaction.
• Work Pattern:
  • Three shifts, including night shifts.
  • One weekly off on a rotational basis.
• Benefits:
  • Casual Leave, Sick Leave, Privilege Leave, and eligibility for EPFO.

Customer Service Executive

• Location: Mumbai International Airport
• Nature of Job:
  • Passenger check-in, airline ticket reservations, boarding procedures, and other terminal functions.
  • Ensuring passenger and airline satisfaction.
• Work Pattern:
  • Three shifts, including night shifts.
  • One weekly off on a rotational basis.
• Benefits:
  • Casual Leave, Sick Leave, Privilege Leave, and eligibility for EPFO.

Qualifications

Salary

Application Fees

A non-refundable application fee of Rs. 500/- (Rupees Five Hundred Only) via Demand Draft in favor of “AI Airport Services Limited,” payable at Mumbai. No fees for Ex-servicemen and SC/ST communities. Write your full name and mobile number on the reverse side of the Demand Draft.

Important Dates

Application Instructions

1. How to Apply:
   • Eligible candidates should fill up the application form through the online Google form by 14th July, 2024.
2. Selection Process:
   • Shortlisted candidates will be notified of the interview details.
   • Bring the filled application form, testimonials/certificates, and the Demand Draft.
   • Original certificates for verification.
3. Documents Required:
   • Recent passport-size photograph (not more than 3 months old).
   • Self-attested copies of supporting documents.
   • Valid passport (if available).
   • Caste Certificate (for OBC category candidates) as per Government of India format.
4. Note:
   • Applications sent by hand/post will not be accepted.
   • Application must be submitted strictly online.

Additional Information

For detailed information and to apply, visit the official website and follow the instructions provided in the advertisement.